Privacy Policy

Last Updated: November 11th, 2026

This page is used to inform visitors regarding MyTV policies with the collection, use and disclosure of Personal Information.

If you choose to use our Service, you agree that we might collect and use your data for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

Who We Are

MyTV is operated by SIA ANIGAN (registration no. 40203354621, Dzirnavu street 73 – 2, Riga, LV-1011, Latvia), which is responsible (the controller) for the personal data described in this Privacy Policy. For any question or request about your data, write to [email protected].

Information Collection and Use

For a better experience, while using our Service, We may require you to provide us with certain personally identifiable information. Some of the information that we might be requesting is retained on your device only and is not collected by us. The email address you give us, and the information described under “Offers and News by Email” below, are stored by us.

The MyTV app on your TV and this website use third party services that may collect information used to identify you.

Links to the privacy policies of these third party service providers:

• Google Recaptcha
• Google Analytics, Google AdSense and Google Ad Manager

Log Data

Whenever you use our Service, in case of an error in the app we collect data and information (through third party products) on your device that is called Log Data, which is necessary to troubleshoot potential errors or improve our service. This Log Data may include information such as your device IP address, device name, version of your operating system and other statistics. In addition to that, we might be collecting the configuration of the app when utilizing this Service as well as the time and date of using this Service.

Usage Data

To keep the Service working well and to improve it, the app also records how it is used, for example which screens and features are opened, how playback starts and performs and what is played. This information is linked to your device's TV ID, is used only to run and improve the Service, and is kept for up to 13 months, after which it is deleted.

TV ID and Device Identifier

When the app starts on your TV, it reads the TV's device identifier (the LG device ID on LG TVs, the Tizen ID on Samsung TVs) and makes your TV ID from it. We store both with your TV's record, so that your playlist, settings, account and subscription stay linked to this TV, and keep them for as long as we keep that record. We do not sell them. Only on LG TVs, and only if you have agreed to personalised ads in Google's consent message on this website (it is shown where the law requires it, such as the EU, the UK and Switzerland), the app may also send the LG device ID to Google as the TV's advertising ID, together with your answer, so that ads can be personalised and measured. If you have not answered that message, or have not agreed, it is not sent. In no other case is it sent with ads.

Advertising ID on Samsung TVs

Samsung TVs also have a separate advertising ID (the Tizen Identifier for Advertising, TIFA), which you can reset, and whose use you can limit (“Limit Ad Tracking”), in the TV's privacy settings. Only if you have agreed to personalised ads in Google's consent message on this website (it is shown where the law requires it, such as the EU, the UK and Switzerland), the app may send this advertising ID to Google with an ad request, together with your answer and your Limit Ad Tracking setting, so that ads can be personalised and measured. If you have not answered that message, or have not agreed, it is not sent. If Limit Ad Tracking is on, the app does not read or send the advertising ID; it only tells Google that ad tracking is limited. The app reads the advertising ID again for each ad request; we do not store it and do not link it to your TV ID, account or email address.

Ads in the TV App

The MyTV app shows ads served by Google. When you upload or refresh a playlist on this website, the choice you made in Google's consent message on this website is stored with your TV's record and sent with your TV's ad requests for up to 13 months, so that the ads on your TV follow your choice. You can change it on our Privacy Choices page; your TV receives the change with the next playlist you upload or refresh on this website.

Playlists

When you add a playlist, we store the playlist link or file, the guide (EPG) link and any other links you add, with your TV ID, so that the app can load them on your TV. A link can contain your login with your playlist provider; we use it only to load your playlist. We keep them for as long as we keep your TV's record.

Problem Reports

If you report a problem from the TV app, we store what you write, the photos you add, the email address you type on the report page of this website (if you give one), the email address of the account your TV is signed in to (if it is signed in), and a technical check of your TV and the app (for example the app version and the results of network and playback checks), with your TV ID. We use the report only to help you and to fix problems, and delete it, photos included, one year after you send it.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory. Our website uses cookies and similar technologies from Google: Google Analytics (through Google Tag Manager) to count visits and see how the website is used, Google AdSense to show ads, and Google reCAPTCHA to protect our forms from abuse. Where the law requires it, for example in the EU, the UK and Switzerland, Google's consent message asks for your choice about cookies and ads, and you can change it at any time on our Privacy Choices page.

Offers and News by Email

We send offers and news about MyTV by email only to people who have agreed to receive them. You can agree by ticking the box for offers and news by email (or “Agree to all”) where we ask for your email address, such as the playlist upload form of this website. The box is optional: you can use the Service without agreeing. In some countries the box starts ticked and you can untick it; in others it starts unticked.

When you answer, we store your email address, whether you agreed or not, how you answered (the box was already ticked, you ticked it, or you used “Agree to all”), your country, the version of the wording you saw, where you answered and for which TV, and the date and time. We keep every answer, so that we can show when and how you agreed or withdrew. An answer given for MyTV applies to MyTV only.

You can withdraw at any time, free of charge: untick the box the next time we ask for your email address, for example when you upload a playlist, or write to [email protected]. Every email with offers or news will also contain a link to unsubscribe. Withdrawing does not affect your use of the Service, and we keep sending the account and billing messages the Service needs.

Service Providers

Due to the following reasons we might be dealing with the 3rd party services:

• To provide the Service on our behalf;
• To perform Service-related services;
• To facilitate our Service;
• To assist us in analyzing how our Services are being used.

These 3rd party services are obligated not to disclose or use your information for any other purpose except those that are mentioned above.

Security

We cannot guarantee absolute security for your data, since there is no method of transmission over the internet, or method of electronic storage which is 100% secure and reliable. Your safety is our priority.

Links to Other Sites

This Service may contain links to other websites. If you click on a third-party link, you will be redirected to that website. We have no control over these websites, therefore we are not responsible for their content and your privacy and safety. We strongly advise you to review the Privacy Policy of these websites.

Your Rights

You can ask us for a copy of your personal data, to correct it, to delete it, to restrict or object to its use, or to receive it in a portable format, by writing to [email protected]. Where we must keep some data by law, for example payment records, we tell you. You can also complain to your data protection authority; in Latvia this is the Data State Inspectorate (www.dvi.gov.lv).

Children’s Privacy

Our product was developed for people older 13. As soon as we identify that a child under 13 was using this service and provided us with his/her personal information, we will delete this info immediately. If you are a parent or guardian and you are aware that your child has provided us with personal information, please inform us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The date of the current version is shown as “Last Updated” at the top of this page. When a change is material, we will tell you before it applies, for example on this website, in the app or by email. Other changes apply once they are posted on this page.